At Taggsy, we want you to be completely satisfied with your purchase. If you need to return an item, please follow our policy below:
Eligibility for Returns
To be eligible for a return, your item must meet the following criteria:
- Must be unused and in the same condition that you received it.
- Must be in the original packaging.
Return Process
- Initiate Your Return: Returns or refunds can be initiated only within the first 15 days from the day of purchase. Please reach out to our customer service team at contact@taggsy.com within this period.
- Return Shipping: You will be responsible for paying the return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance for items over a certain value.
- Refund Processing: Once we receive your returned item and verify its condition, we will process your refund within 5-7 business days.
Non-Returnable Items
Please note that customized items and sale items are final sale and cannot be returned.
Exchanges
If you would like to exchange an item for a different size or design, please follow the return process above and place a new order for the desired item.
If you have any questions about our Refund and Returns Policy, feel free to contact us. Thank you for choosing Taggsy!
Need help?
Contact us at contact@taggsy.com for questions related to refunds and returns.